In today's rapidly changing market, small businesses that innovate survive. But, that's no easy task for a leader.
You're expected to be open to risky ideas while protecting your company
and evaluating what will work. Openness and skepticism often seem at
odds, and finding a successful balance can be tough.
Innovation pulls leaders in multiple directions, Learning
when and how to employ each mindset will help you manage the innovation
process effectively.
These four tips can help you encourage creative ideas while keeping your business safe.
1. Accept all ideas at first. At the beginning
of a creative process, while you're generating ideas, you want to be
open to any and all suggestions. Truly creative thought to occur,
team members must believe it is okay to put forth different -- often
strange -- ideas, cultivating an environment of openness
will create a sense of safety. Assume that every idea has the potential to be great. "A leader must
serve as a champion of novel thinking in early stages," Hunter says. A
terrible idea could inspire a great one, so encourage people to take
risks and give them a safe space to do that.
2. Aim to improve ideas, not criticize. Encourage a
lively debate and strive to make ideas better. The original idea might
seem outlandish, but you can raise specific concerns and solutions that
help your team hone the idea. It's an iterative process. With each
improvement, the idea becomes stronger and more feasible. Be wary if you find yourself nixing ideas as soon as they're spoken. Criticism too early is a sign that someone is resisting simply because
change is difficult to manage and it may be more work for them. Improve an idea as much as you can before you pass any judgment.
3. Create low-cost sketches or prototypes. After the
initial brainstorm phase, pick out several ideas that are most exciting
to your team. Choose a mix, including some that seem risky, and find
low cost ways to test them out. Spend some time letting that idea come
to life, It has to be far enough along in development
that a proper evaluation can be made. The key here is to test ideas quickly and cheaply. You might work on a
low-cost prototype, sketch out a plan, or run it by a few focus groups.
An idea that seems silly on paper may be highly effective in practice.
4. Be skeptical before you spend. Once you have a
sketch or prototype, be as critical as you can. The skepticism lens
should be brought out when cost is about to incur, the
creative process is over at this point (or temporarily stalled) and
practical concerns take precedence. Gather all the information you have about each idea and judge how
well each of them will help you reach your goals. Now is the time to be
ruthless -- a fun idea is not necessarily good business.
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