HOW TO MEET YOUR 2013 MARKETING RESOLUTION (2)

A flat line is better than a declining one, but every business owner wants to see their growth going UP. And maybe for 2013, you’ve vowed that you will do something to make sure that you will see growth throughout the year. Now you need a plan. Here it is:

1. Check Your Sign Up Forms

The first thing you should do (yes, in January) is work on your online signup process. Most email marketing service providers will show you how your sign up form is performing. It might look something like this:

What you should focus on is the number of people signing up based on unique views. Total views will include people that have returned to your site (which you want), but unique views will count each person once. This will tell you how people react to your form, and the number that subscribed/number of people who see the form is your conversion rate. In the image above, that’s the S/UD column.

Keep in mind, most conversion rates on websites are pretty low. If your rate is greater than 10%, you might want to skip ahead.

If you need to improve your conversion rate…

Split test your sign up forms. Split testing provides a means of comparing two or more unique strategies for opt-in forms, side by side, in a controlled experiment. The idea is you’ll be able to find what your form should look like and say in order to bring you the most conversions possible. If you don’t test, you won’t know.

By testing and then analyzing results, you can get a better understanding of what your website visitors and subscribers respond best to.

And it’s not always about finding the right color or words that attract the most people. It also involves learning what problems are preventing people from signing up. Are you asking too many questions? Is the form easy to access? Testing possible pain points will let you know if your sign up form is living up to its fullest potential.

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If your conversion rate is high, but your subscriber growth is low…

Your sign up form is doing its job, but people may have trouble finding the form on your page. You can try:

·         Adding a pop-up form to supplement the form you already have stuck on the page. These forms tend to outperform the ones you see stuck on the page. You can play with the settings so the form will come up only once per person, every time or every x number of days.

·         Changing the location of your form. If your form is at the bottom of the page, try moving it to the top. Or if you have the form on your “contact us” page, try moving it to the homepage.

·         Adding additional forms on other pages of your site. Along the same lines, try adding forms to multiple pages of your site for maximum exposure.

Testing and experimenting with location isn’t a one-off task. You should continue to fine-tune your sign up forms throughout the year. Make time once a month to look at your stats and figure out some tests for the next month.

Your sign up form plays a huge role in your growth rate, but it’s not the only factor…

2. Seize Offline Opportunities For Growth

Once you’ve worked out a plan for making your forms better, it’s time to look at your offline efforts. Do you have a store or office that people visit? These visitors can become subscribers, so think about all your offline interactions and how you can get subscribers out of them.

You can have a sign up sheet available for people to fill out, such as this one:

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